Frequently Asked Questions
Everything you need to know about your HARIO shopping experience.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for home goods?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure you include your order number to facilitate a smooth refund process.
How do I care for my HARIO glassware and ceramics?
Most of our glassware is heat-resistant and dishwasher safe. However, we recommend hand-washing delicate ceramic pieces with mild detergent to preserve their finish and longevity.
Do you offer a warranty on manual coffee grinders?
Yes, our manual grinders come with a one-year limited warranty covering manufacturing defects. This does not cover standard wear and tear from daily use.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.